Clean Health Refer & Earn — Terms & Conditions

These terms apply to the Clean Health Refer & Earn program as at October 02, 2026.

1. Promoter and promotion period

1. The Refer & Earn program (Program) is run by Clean Health Group (Clean Health, we, us).
2. The Program starts on Monday 28 September 2026 and has no end date. Clean Health may change or end it under clause 9.
3. By submitting a referral, you agree to these terms.

2. Definitions

1. Referrer — the person who submits a referral through the Refer & Earn form.
2. Referred Friend — the person whose details the Referrer submits.
3. Referral Date — the date the Referrer submits the Refer & Earn form, as recorded in Clean Health’s systems.
4. Enrolment Window — the 30 days starting on the Referral Date.
5. Qualifying Enrolment — an enrolment that meets clause 5.
6. Referral Reward — the reward described in clause 6.

3. Who can refer and who can be referred

1. To be a Referrer you must be at least 18 years old and provide your real first name, last name, email address and mobile number.
2. A Referred Friend must be new to Clean Health. They are not eligible if, on the Referral Date, they:

1. • are a current or past Clean Health student; or
   • have enquired with Clean Health about enrolling in the previous 12 months.

3. You cannot refer yourself. The Referred Friend’s mobile number, and email address if given, must be different from the Referrer’s.

4. There is no limit on how many friends you can refer. Each Referred Friend can earn only one Referral Reward, for one Referrer.

5. If more than one person refers the same friend, only the first valid referral received by Clean Health is eligible.

4. Making a referral

1. Referrals must be submitted through the official Refer & Earn form on the Clean Health website. Referrals made any other way (by phone, email, social media message or in person) are not eligible.
2. The referral must be submitted before the Referred Friend enquires with Clean Health. A friend cannot be added as a referral after they have already enquired.
3. Before you submit, you must tell your friend you are referring them and have their permission to share their name and mobile number with Clean Health and for Clean Health to call them about the Program. You confirm this by ticking the permission box on the form.
4. Your friend’s email address is optional. If you give it, we use it only to match your friend to your referral if they enrol. We will not send them emails unless they agree to this on a call with us.
5. You can choose whether we tell your friend that you referred them. If you don’t tick the box allowing this, we will say “a friend of yours” referred them.
6. Submitting the same friend again after the Enrolment Window has closed does not start a new Enrolment Window.
   
   

5. The 30-day enrolment window and Qualifying Enrolments

1. The Referred Friend must enrol within the Enrolment Window — 30 days from the Referral Date. For example, a referral submitted on 1 March must lead to an enrolment by 30 March.
2. The offer does not carry over. If the Referred Friend enrols after the Enrolment Window has closed, no Referral Reward is paid for that referral, even if the referral was valid when submitted.
3. An enrolment is a Qualifying Enrolment only if the Referred Friend:

• enrols in an eligible program listed in clause 6 within the Enrolment Window;
• pays for their enrolment; and
• does not cancel, withdraw or receive a refund before any cooling-off or refund period that applies to their enrolment has ended.

4. Enrolments funded by a VET Student Loan or by any government or state funding are not eligible for a Referral Reward.

6. The Referral Reward

1. For each Qualifying Enrolment, the Referrer receives up to $200 (AUD), depending on the program the Referred Friend enrols in:

1. The Referral Reward is based on the program the Referred Friend is enrolled in when the reward is paid. If they move to a different program before then, the reward for that program applies.
2. The referee is only eligible for payment if the referred party enrolls in an accredited program and passes the cooling off period.
3. When you submit the form, you choose how your Referral Reward is paid:

1. • 100% cash, paid via PayPal;
   • 100% as a Prezzee e-gift card.

1. PayPal payments and Prezzee e-gift cards are sent to the email address you gave on the referral form. You are responsible for making sure that address is correct and, for PayPal payments, linked to an active PayPal account.
2. Clean Health will pay the Referral Reward within 30 days after any cooling-off or refund period for the Qualifying Enrolment has ended.
3. Prezzee e-gift cards are subject to Prezzee’s terms of use and cannot be exchanged for cash or transferred. PayPal payments are subject to PayPal’s terms of use.
4. Clean Health is not responsible if a Referral Reward cannot be delivered because the email address you gave is wrong or is not linked to an active PayPal account.
   
   

7. How we contact your friend

1. We contact the Referred Friend by phone only. A Clean Health careers advisor will call them, making no more than three attempts. We will not email, text or message them on social media unless they agree to this on the call.
2. We will not call a number listed on the Do Not Call Register. If we can’t call your friend, we will let you know. Your referral still counts if your friend contacts Clean Health themselves within the Enrolment Window.
3. If your friend tells us they don’t want to be contacted, we will not contact them again, even if you ask us to.
4. If your friend does not agree to further contact, we delete their details 90 days after the Referral Date.
   
   

8. Cancellations, verification and misuse

1. No Referral Reward is paid if the Referred Friend cancels, withdraws, receives a refund or has their enrolment cancelled for non-payment before the reward is paid.
2. Clean Health may check any referral, and ask the Referrer or Referred Friend for proof of identity, before paying a Referral Reward.
3. Clean Health may refuse, withhold or reverse a Referral Reward if it reasonably believes a referral is false, duplicated, made without the friend’s permission, or otherwise misuses the Program. This includes fake names, emails or phone numbers, and self-referrals.
   
   

9. General

1. Privacy. Clean Health collects, uses and stores the Referrer’s and Referred Friend’s personal information to run the Program, as set out in our Privacy Policy. The Referred Friend can ask not to be contacted at any time.
2. Messages to Referrers. We will email you about your referral and your Referral Reward. We will only send you marketing if you tick the separate marketing opt-in on the form.
3. Tax. Referrers are responsible for any tax that may apply to a Referral Reward they receive.
4. Changes and ending the Program. Clean Health may change these terms, or suspend or end the Program, at any time by updating this page. Referrals submitted before a change will be honoured under the terms in place on their Referral Date, provided the Qualifying Enrolment happens within the Enrolment Window.
5. Liability. To the extent permitted by law, Clean Health is not liable for any loss arising from the Program, other than as required under the Australian Consumer Law.
6. Decisions. Clean Health’s decision on whether a referral or enrolment is eligible is final.